FAQ's

 

 

Do you offer delivery, pick up or shipping?

We offer local delivery to Chapel Hill (5 mile radius from downtown), Carrboro & Durham (5 mile radius from downtown). Order minimum for delivery is $25 plus a $5 delivery fee. If you are not in the delivery radius but not far out please contact us, we may be able to accommodate your delivery. Pick up is currently available on Saturday at the Chapel Hill Farmers' market in University Place.

 

Shipping is currently suspended due to current mail carrier delays and hot temperatures. We ship regularly during fall and winter we ship USPS Priority which takes 2-3 business days. We only ship on Mondays and Wednesdays, You can place your order any day of the week, but please note we only ship those two days. This way your delicious chocolates are not sitting in a warehouse all weekend. Please contact us for expedited shipping options.

What does Chocolatay mean?

The name comes from a play of two words: our oldest son’s nickname “Tay” given to him at birth by his late great-grandmother and the inspiration behind Chocolatay, and the Spanish pronunciation of the word chocolate (chock-o-LAHT-tey), which celebrates Danielle’s Dominican heritage.

What is your product shelf life? How should they be stored?

Our chocolates and confections are free of artificial preservatives, so the sooner you eat them the tastier! Our products should be stored at room temperature, away from strong odors and sunlight. For specific product shelf life questions please contact us.

 

How do you deal with allergens? Are your chocolates vegan?

We offer vegan treats in our online shop and also locally at these locations. Our chocolate is not suitable for individuals with milk allergies, both milk and dark chocolates are  crafted and molded in the same equipment; both our milk and dark chocolate are peanut free,  non gmo, gluten free and soy free. Our ingredients are currently gluten free. We understand the seriousness of food allergies therefore we take great measures to ensure best practices in keeping them separate. For food allergies questions or concerns please contact us prior to purchasing. 

 

Do you offer catering, favors, corporate gifts or special requests?

Yes we do, and we love making them! Please contact us at info@chocolatayconfections.com with any questions or special requests.​

What's your return/exchange policy?

If for whatever reason you are not happy with your order, please contact us as soon as possible. We will do everything we can to make it right. ​

© 2019 by Chocolatay Confections.

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Chapel Hill, NC        Info@chocolatayconfections.com        (919) 964-0212

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