Do you offer delivery, pick up or shipping
We are not offering shipping during Mid July- September due to hot temperatures and shipment delays resulting in melted products. Pre-order for local pick up is available and highly encouraged. Pick day is Saturday. Pick up location at the Chapel Hill Farmers' market in University Place 8am-12pm or the Durham Farmers Market located at 501 Foster Street between 8am-12pm.
*If you have special circumstances or considerations which require delivery please feel free to each out to us via email to discuss. We will try our best to accommodate your needs.
What does Chocolatay mean?
The name comes from a play of two words: our oldest son’s nickname “Tay” given to him at birth by his late great-grandmother and the inspiration behind Chocolatay, and the Spanish pronunciation of the word chocolate (chock-o-LAHT-tey), which celebrates Danielle’s Dominican heritage.
What is your product shelf life? How should they be stored?
Our chocolates and confections are free of artificial preservatives, so the sooner you eat them the tastier! Our products should be stored at room temperature, away from strong odors and sunlight. For specific product shelf life questions please contact us.
How do you deal with allergens? Are your chocolates vegan?
We offer a number of vegan friendly chocolates in our online shop and also locally at these locations. Our chocolate is not suitable for individuals with milk allergies, both milk and dark chocolates are crafted and molded in the same equipment; both our milk and dark chocolate are peanut free, non gmo, gluten free and soy free. Our ingredients are currently gluten free (unless otherwise indicated in the product description or ingredient label). We understand the seriousness of food allergies therefore we take great measures to ensure best practices in keeping them separate. For food allergy questions or concerns please contact us prior to purchasing.
Do you offer catering, favors, corporate gifts or special requests?
Yes we do, and we love making them! Please contact us at with any questions or special requests.
Do you wholesale your products?
Not at the moment. All of our products are handmade, hand dipped and hand-cut. When we are able to automate some of our processes with commercial tools like: a guitar cutter, enrobing machine and continuous tempering machine we will be able to offer our products to retailers. Until then, our products are only available directly thorough us.
What's your return/exchange policy?
If for whatever reason you are not happy with your order, please contact us as soon as possible. We will do everything we can to make it right.